Academic Advisor (English Track)

Remote, USA Full-time
Thinktown Fast Fact • Specializes in U.S. college counseling and international education services. • Provides comprehensive one-stop support, including college counseling, academic enrichment, and standardized test preparation. • Served more than 27,300 students worldwide since 2009. • Employs over 400 team members globally. • Students come from more than 2,000 middle and high schools worldwide. • Listed on the China National Equities Exchange and Quotations (NEEQ: 871748). Thinktown America, the US-based division of Thinktown Education, is seeking a motivated Academic Advisor (English Track) to work full-time. We are currently working remotely and will be keeping a fully remote/hybrid working mode. The responsibilities of this position include, but are not limited to: Product Development: • Research target market segment and clients’ needs related to English-related subjects, courses, and products (e.g., IB-English courses, AP-English, IB/AP assignments, etc.) • Collaborate with other members related to English subject team, as well as the Art and Writing Desk (AWD), to design and oversee product timeline, structure, and standard operational process • Coordinate with the English business product management teams and academic research teams to develop new product lines, and design and improve current product curriculums and contents • Develop and implement an evaluation system for employees to control product quality • Assist in developing marketing strategies and creating promotional materials for English-related products Product Internal Testing: • Assist in designing, developing, managing, and refining English-related product internal testing procedures and packages • Participate in product internal testing; collect and analyze feedback from internal users to optimize products • Provide individualized English-subject-related consulting, brainstorming, test-preparation, and writing services based on the internal users’ needs and interests • Maintain and contribute to product, exam, and competition databases by compiling and analyzing relevant sample writings Team Building: • Report to English BPM/BPA, English ARD coordinator, AWD Manager, and CEO about work status and development • Construct and streamline English and relevant AWD product modules • Assist in hiring and onboarding new employees for English-related products Basic Qualifications: • Fluency in Mandarin and English (written, spoken, and reading) • A minimum of master’s degree in English, Literature, Comparative Literature, Journalism, or other humanities-related field • A fast learner and a problem solver • Basic knowledge of or the willingness to learn project management and strategy • Experience of or interest in working with a multicultural team that is spread out across various time zones • Strong organizational and analytical skills, and can work multiple tasks simultaneously in a fast-paced environment • Exceptional communication skills and social awareness Preferred Qualifications: • Academic research and writing experience preferred Current employee benefits and perks include, but are not limited to: • Competitive medical, vision, and dental insurance packages • Commuter benefits plus supplemental insurance plans • 36 hours per week, and flexible working hours • Five sick days plus three weeks of paid vacation • Anticipated start date: Immediate/Open to 2025 and 2026 graduates Thinktown’s Multi-Role System: Background and Company Culture With two headquarters in New York City and Hangzhou, and three satellite offices in Beijing, Shanghai, and Shenzhen, Thinktown now has more than 400 full-time employees globally; about 20 of them locate in New York. Given that Thinktown is still in a start-up period in the US and is growing rapidly, we are expecting every newly joined employee to take multiple roles and develop all-round capabilities, while at the same time offering them more opportunities and choices for their career development and help them become future leaders in the company and the industry. This Multi-Role System is also a product of our highly collaborative Company Culture. At Thinktown, we view our team as a soccer team and everyone acts as a team player, our success is based on everyone’s responsibility for their part and the willingness to share with and help other team members. At Thinktown, we provide our students with the best educational services possible. We know that diverse teams drive innovation and creativity, and we are committed to reshaping our culture to reflect a global perspective on education. We welcome applicants from all backgrounds and encourage you to apply! Thinktown America is an equal opportunity, providing equal employment opportunities to applicants and employees without regard to religion, creed, race, color, gender, gender expression, sexual orientation, national origin, physical or mental disability, age, marital status, veteran status, or any other basis protected by local, state, and federal laws. To apply for this position, please click “Apply” and fill out the required information to complete your application. This position requires a résumé, a cover letter, and a short academic/creative writing sample. Should you have any questions or concerns, please do not hesitate to contact us at [email protected]. (Latest Update: December 1st, 2025) Apply tot his job
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