Animal Adoption Counselor

About the position Responsibilities • Facilitate adoptions and foster placements by working with potential adopters and foster families to identify the best fit for both parties' needs ensuring positive outcomes. • Serve as the first point of contact for customer service issues in resolving animal-related issues such as adoptions, lost pets, license renewals and sales, impounds, relinquishments, fee assessments, vaccination/sterilization, animal ordinances and similar issues. • Provide welcoming, attentive, and supportive service to all visitors and potential adopters who come into the agency. • Collaborate with the Adoption Team to post animals in need of adoption or foster homes on social media and other channels to reach potential adopters and foster caregivers. • Respond promptly to adoption and foster emails and phone calls, providing information, support, and updates to current and potential adopters and fosters. • Work with databases to enter and retrieve complex records regarding animals, owners, violations and citations, referrals and general information preparing and updating a variety of reports. Requirements • Three (3) years of experience in a field closely related to these duties or an equivalent combination of related education and experience. • Must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program. Benefits • 12 Holidays • Up to 24 vacation days • 12 sick days and one personal day every year • Hybrid work environment for some positions • Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution • Medical coverage including a 100% county paid premium option • Dental and Vision coverage including coverage for adult designees • Health Savings account with a county contribution up to $1200/year • Flexible Spending Account • 100% county-paid Long-Term Disability and Short-Term Disability option • Professional Development including professional membership fees paid • Tuition Reimbursement • Onsite medical clinic, childcare and gym • Hospital insurance, pet insurance, auto and home insurance and discounts at County facilities Apply tot his job