Bilingual People Services Coordinator

Giant Tiger is a Canadian retailer committed to helping Canadians save more every day. They are seeking a Bilingual People Services Coordinator to support HR-related inquiries and transactions, analyze HR metrics, and assist in improving HR processes. Responsibilities Support employees regarding HR-related questions or issues, including benefits, payroll, HR policies, and general inquiries Accurately execute HR transactions related to employee life cycle events such as new hires, promotions, transfers, leaves of absence, terminations, and other employee changes in Workday Prepare and review standard HR reports, track key HR metrics, and analyze data to support decision-making and continuous process improvements Assist with identifying ongoing improvement and streamlining opportunities of HR systems, processes, and workflows Research and share employment and labour law updates and industry best practices with the HR team Skills Postsecondary Education in Human Resources, Business Administration, or a related field Bilingualism in English and French. Due to our stores and internal clients being located across Canada, including in Quebec, we do require the incumbent to be fully bilingual in English and in French 1-2 years of customer service experience Excellent organizational and time management skills Ability to effectively communicate in a positive way Proven problem solver; ability to understand and diagnose the root cause of a problem and then identify and execute the correct solution Responsive and effective communicator; responds promptly and with accurate and clear information to customer inquiries and requests Previous experience using an HRIS, such as Workday Previous experience utilizing a case management software Benefits Store Discount Recognition program that celebrates great work with monetary rewards and other perks Safety first environment Company Overview Giant Tiger is the all-Canadian family discount store for Fun Smart Savings. It was founded in 1961, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 5001-10000 employees. Its website is