Business Analyst-AI

Job Title Business Analyst @ Relish IQ Location: US/Remote Reports To: Head of Product (currently Product Committee) Employment Type: Full-time or Contract —---------------------------------------------------------------------------------------------------------------------------- Who we are: At Relish, we’re all about helping companies get the most out of their enterprise software investments. Our AI-powered solutions are here to take the guesswork out of third-party risks, supplier data validation, and invoicing – all while driving efficiency and growth. Trusted by over 100 global organizations, including Fortune 500 companies, we’re on a mission to future-proof enterprise systems and make businesses run smoother. But here’s the thing – we’re not just about the tech. At Relish, we believe in creating a workplace where teamwork, trust, and integrity are at the heart of everything we do. That’s why we live by these values: ● Be a Good Teammate: We’re all in this together, lifting each other up for collective success. ● Trust First: Transparency and integrity are our superpowers. ● High Character: We always keep it professional, ethical, and true to our word. If you’re ready to join a team that’s not just changing the game but having fun while doing it, we’d love to meet you! The Business Analyst will serve as the bridge between business needs, customer requirements, and technical solutions. You will work closely with product managers, engineers, customer success, and stakeholders to ensure we deliver scalable, data-driven SaaS products that meet market and client expectations. What you'll do: Requirements Gathering & Analysis ● Collaborate with product managers, stakeholders, and clients to gather, document, and validate business requirements. ● Translate business needs into detailed functional and non-functional specifications. ● Conduct gap analysis between current capabilities and future needs. Product & Process Improvement ● Work with engineering and design teams to refine user stories, acceptance criteria, and workflows. ● Identify opportunities to optimize business processes within the SaaS platform. ● Support backlog grooming, sprint planning, and product roadmap activities. Data Analysis & Reporting ● Analyze product usage data, KPIs, and customer feedback to identify trends and recommend improvements. ● Build reports and dashboards to support decision-making for leadership and product teams. ● Provide insights on SaaS metrics (e.g., churn, retention, ARR impact). Stakeholder Communication ● Serve as the liaison between technical teams and non-technical stakeholders. ● Communicate complex ideas clearly, ensuring alignment across departments. ● Present findings, proposals, and updates to leadership and client stakeholders. Testing & Validation ● Support QA by defining test cases and validating solutions against requirements. ● Conduct UAT (User Acceptance Testing) with business stakeholders and clients. ● Ensure product features meet compliance, scalability, and security requirements. About you: ● Bachelor’s degree in Business, Information Systems, Computer Science, or related field. ● 2–5+ years of experience as a Business Analyst, ideally in a SaaS or technology company. ● Strong knowledge of SaaS business models, metrics, and workflows. ● Proficiency with tools such as JIRA, Confluence, SQL, and data visualization platforms (Tableau, Power BI, Looker, etc.). Excellent communication and documentation skills. What we offer: (Full time employees only) ● Relish offers a supportive and inclusive work culture where your contributions matter. ● Remote first ● Competitive salary, benefits package, and 401k with a match! ● Flexible PTO ● Annual Company Summit Salary range: $90,000 -125000 base, depending on experience This salary range represents a good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Relish may ultimately pay more or less than the posted range. The final salary for this position will be determined in Relish’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Relish’s business and other operational considerations. Conclusion: Relish is an equal opportunity employer who encourages applications from all qualified applicants. We thank all applicants for their interest; however, only short-listed candidates will be contacted. Job Type: Full-time Projected Total Compensation: $90,000.00 - $125,000.00 per year Benefits: • 401(k) • 401(k) matching • AD&D insurance • Dental insurance • Disability insurance • Health insurance • Life insurance • Paid time off • Prescription drug insurance • Retirement plan • Vision insurance Work Location: Remote Apply tot his job