Chat Moderator for a Daily Live Crossword Solve (TikTok, YouTube, Twitch, Facebook)

Remote, USA Full-time
About the Project: We are an online browser-based games company that hosts a vibrant, interactive live-solving session where community members come together to crack clues in real time. It’s all about teamwork, positivity, and the shared joy of solving puzzles. Whether participants need a nudge or want to flex their solving skills, the chat is a supportive space to engage, encourage, and celebrate. Role Overview: We’re looking for a reliable and sharp-witted Chat Moderator to join our daily live crossword solves. The moderator plays a crucial role in shaping the audience’s experience and supporting our host and guest co-hosts during the livestream. Responsibilities: + Welcome new joiners and regulars to the live chat in a warm, brand-appropriate voice + Interject thoughtfully with comments that enhance the conversation and keep energy high + Share puzzle-related details and updates during the solve +Support the host and guest co-hosts with audience engagement + Moderate disruptive participants and maintain a positive community space + Update YouTube Video settings once the stream ends Schedule & Commitment: + Stream goes live every day at 12 PM ET + Prep begins 5–10 minutes before going live + Weekday sessions: ~1 to 1 hr 15 mins + Weekend sessions: ~1 hour to just under 2 hrs + Looking for consistent coverage 4–7 days per week (schedule is set ~2 weeks in advance) What We’re Looking For: + Native English speaker with superb writing skills (must be able to riff on the fly — please share writing samples) + Able to follow brand guidelines and demonstrate sound judgment under pressure + Strong communicator with a dependable internet connection +Experienced in moderation, community management, or customer support + Familiar with TikTok, Twitch, YouTube, and Facebook (must have an active Facebook account and eligible to access Meta Business Manager) + Dependable, professional, and available for regular sessions + Familiarity with Restream and interest in crosswords and word games are a plus Apply tot his job
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