Customer Service/Sales Associate

Remote, USA Full-time
Welcome to The Home Depot! We are seeking enthusiastic and customer-oriented individuals to join our team as a Customer Service/Sales Associate. As a leading home improvement retailer, we are dedicated to providing exceptional service to our customers and helping them find the perfect products for their home improvement projects. We are looking for individuals who are passionate about delivering top-notch customer service and have a strong sales mindset. If you thrive in a fast-paced and dynamic environment, and have a passion for helping customers achieve their home improvement goals, we would love to have you on our team! Greet and welcome customers with a friendly and positive attitude. Assist customers in finding the products they need for their home improvement projects. Provide excellent customer service by addressing any questions or concerns and ensuring customer satisfaction. Utilize strong sales skills to recommend and upsell products to customers. Maintain a clean and organized sales floor to provide a pleasant shopping experience for customers. Stay up-to-date on product knowledge and promotions to accurately answer customer inquiries. Process customer transactions accurately and efficiently. Collaborate with team members to ensure smooth and efficient store operations. Continuously strive to meet and exceed sales goals. Handle customer complaints and resolve any issues in a timely and professional manner. Attend training sessions and meetings to stay informed about company policies, procedures, and products. Build and maintain relationships with customers to promote repeat business. Follow safety and security procedures to create a safe shopping environment for customers and employees. Proactively identify and address potential customer service or sales issues. Maintain a positive and professional demeanor at all times, representing the company in a positive light. The Home Depot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Apply tot his job
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