Customer/l Billing Tester

Customer/1 Billing Tester Client: National Grid Location: Syracuse, NY / Waltham, MA / Remote Overview: We are seeking a Customer/1 Billing Tester with strong experience in the Energy and Utilities domain. The ideal candidate will be responsible for ensuring the accuracy, stability, and performance of Customer/1 billing systems through comprehensive testing practices. This role requires deep functional knowledge of the Customer/1 application and proven hands-on testing expertise in billing modules. Key Responsibilities: • Conduct end-to-end testing of Customer/1 billing applications and integrations. • Develop, maintain, and execute test plans, test cases, and scripts based on business requirements. • Identify, log, and track defects and inconsistencies in the system. • Collaborate with business analysts, developers, and other stakeholders to validate billing functionality. • Participate in UAT, regression, and system integration testing cycles. • Provide clear, detailed test reports, test metrics, and recommendations. • Ensure that test results align with business rules and billing accuracy requirements. Required Skills & Experience: • Strong hands-on experience in testing Customer/1 Billing Systems. • Mandatory experience in the Energy/Utility industry (gas, electric, or water). • Expertise in functional, integration, and regression testing. • Proficiency in test management and defect tracking tools (e.g., ALM, JIRA). • Strong analytical and problem-solving abilities. • Excellent communication skills for coordination with cross-functional teams. This is a remote position.