Director of Strategic Operations

Remote, USA Full-time
About the position MechanAir is seeking a Director of Strategic Operations to drive enterprise-wide operational excellence across our multi-entity, multi-state mechanical services platform. This role sits at the intersection of operations, finance, systems, and people, translating strategy into repeatable, measurable execution that protects margin and enables growth. In this role, you’ll lead ERP and field-system integration, procurement centralization, operating rhythm standardization, and M&A operational integration—partnering closely with Finance, HR, and field leadership to deliver real EBITDA impact. What You’ll Do As Director of Strategic Operations, you’ll own the systems, processes, and governance that allow our platform to scale with discipline and consistency. Responsibilities • Establish and maintain a unified operating rhythm across all entities (monthly KPIs, quarterly operating reviews) • Standardize SOPs, workflows, and accountability models across construction, service, procurement, and administrative functions • Improve predictability in scheduling, productivity, job planning, quality, and project closeout • Lead operational implementation and adoption of Sage Intacct, Procore, and integrated CRM solutions • Oversee Salesforce retirement and CRM migration to Sage Intacct • Partner with the Corporate Controller to align cost codes, approval workflows, internal controls, and reporting structures • Drive system adoption through structured rollout plans, training coordination, and adoption metrics • Build and lead a centralized procurement and shared services function • Consolidate vendor spend to reduce cost of sales and strengthen pricing leverage • Track and report procurement savings, synergy capture, and purchasing compliance • Implement enterprise purchasing policies and inventory controls • Improve job setup, labor planning, material staging, change order management, and closeout consistency • Support field leaders in adopting Procore, planning tools, and productivity metrics • Partner with Safety and HR to strengthen field readiness and leadership expectations • Serve as operational lead for acquisition due diligence and post-close integration • Identify operational risks, capability gaps, and synergy opportunities • Develop and execute integration roadmaps across systems, procurement, org alignment, and controls • Coordinate cross-functional integration efforts with Finance, HR, and entity leadership • Improve job costing accuracy, WIP reliability, and budget-to-actual reporting • Ensure operational changes support audit readiness and internal controls • Support HR-led change management, training, and performance alignment tied to operational initiatives Requirements • 7–10+ years of experience in operations, systems integration, construction/mechanical services, or enterprise process improvement • Demonstrated success leading ERP or field-system implementations (Sage Intacct, Procore, CRM preferred) • Strong financial and analytical acumen (job costing, WIP, ROI, KPI dashboards) • Proven ability to lead cross-functional, multi-site change initiatives • Clear executive-level communication and decision-support capability • Willingness and ability to travel 30–50% across multi-state locations Nice-to-haves • Experience in private-equity-backed or multi-entity platforms • M&A due diligence or post-close integration experience • Background in mechanical construction or field operations • Lean, Six Sigma, or continuous improvement training Benefits • Medical, dental, and vision insurance • Company-matched 401(k) • Paid time off and holidays • Professional development stipend • Executive visibility and cross-entity leadership exposure Apply tot his job
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