Dutch Payroll Consultant

Are you an experienced Payroll and HR Operations Specialist with strong functional and technical expertise, and a passion for supporting teams to deliver high-quality client services? This is an opportunity to join a dynamic organisation where you will play a key role in ensuring operational excellence, driving process improvements, and supporting client success. What you'll be doing: • Supporting managers with client engagement, ensuring information is accurate and delivered on time • Providing guidance on implementations and go-lives, as well as ongoing functional support for payroll delivery • Owning the end-to-end payroll process, including necessary sign-offs and compliance • Maintaining client solution workbooks and updating process documentation such as Defined Work Instructions (DWIs) • Reviewing Statements of Work before client delivery to ensure quality and fitness for purpose • Leading system maintenance testing and sign-off activities • Optimising HR administrative processes, driving efficiency and automation • Acting as the escalation point for functional and technical issues, ensuring accurate logging and resolution with supporting evidence • Collaborating with operational management, transformation, and product teams to implement automation and continuous improvement programmes • Managing the legislation roadmap, ensuring teams are upskilled and processes updated in line with upcoming changes • Supporting year-end processes and ensuring payroll compliance • Coaching and training team members to enhance skills and knowledge • Ensuring security standards are adhered to across all activities • Proactively identifying upsell opportunities to support business growth • Building strong relationships with clients and internal stakeholders to maximise satisfaction What we're looking for: • Proven experience in payroll operations, HR processes, or a similar client service delivery role • Strong knowledge of payroll systems, compliance requirements, and HR process optimisation • Excellent problem-solving skills with the ability to manage escalations effectively • Strong communication skills and the ability to engage confidently with clients and stakeholders • Experience in leading or supporting system testing, process improvement, and automation projects • Ability to coach, mentor, and upskill team members through training and knowledge-sharing • Highly organised with excellent attention to detail and time management skills • Professional, proactive, and adaptable with the ability to handle sensitive and confidential information If you are a Payroll and HR Operations Specialist looking to take the next step in your career and want to play a key role in delivering exceptional client services within a forward-thinking organisation, this role could be the perfect fit for you. Apply now, or email Richard Fisher - [email protected] Apply tot his job