Entry Level Forwarding Account Representative – Data Entry and Customer Service Specialist for blithequark

Introduction to blithequark Are you ready to embark on a career journey with a rapidly growing company in a fast-paced industry? Look no further! blithequark is an industry leader that has consistently demonstrated remarkable growth, exceeding 60% year-over-year. Despite this impressive expansion, we have managed to maintain a family-friendly environment that is both fun and supportive. Our commitment to our employees' well-being is evident in our monthly raffles, random prize giveaways, and generous holiday gestures, including Christmas Bonus checks for all employees every year. Job Overview We are seeking a reliable and friendly Entry Level Forwarding Account Representative to join our dynamic team at blithequark. As a key member of our team, you will be responsible for assisting banks and finance companies with delinquent auto loans by coordinating repossession efforts with our network of contracted agents. This is a solely office-based position, with no fieldwork required. Your role will involve regular communication with banks and agents, but it is not a collections or sales job. Key Responsibilities Gather, analyze, and evaluate information from various sources, such as court records, credit header data, and people location software. Utilize location databases and software packages to locate vehicles subject to repossession, including automatic license plate recognition software. Collaborate closely with repossession agents to coordinate activities and manage the repossession process for bank clients. Develop strong relationships with bank employees and proactively monitor accounts to address any issues that may arise. Qualifications and Skills To succeed in this role, you will need to possess the following essential qualifications and skills: Experience with Microsoft Office is mandatory, as you will be working extensively with various software applications. Strong communication skills, both written and verbal, are crucial for effective communication with banks, agents, and internal stakeholders. Previous experience interacting with business clients via phone and email is highly desirable. Attention to detail and organizational skills are vital for managing multiple accounts and prioritizing tasks. A professional appearance and demeanor are essential for representing blithequark in a positive and respectful manner. Punctuality and good attendance are critical, as you will be working in a fast-paced environment with multiple deadlines. Superior phone skills and a friendly demeanor are necessary for building strong relationships with clients and agents. A high school diploma or equivalent is required, and you must be able to pass a criminal background check and drug test. Preferred Qualifications While not essential, the following qualifications and skills are highly desirable: Previous experience in a similar role or industry, such as data entry, customer service, or account management. Familiarity with location databases and software packages, such as automatic license plate recognition software. Knowledge of the repossession process and relevant laws and regulations. Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines. Career Growth and Development At blithequark, we are committed to the growth and development of our employees. We believe in rewarding our hardworking employees with competitive compensation packages, full benefits, and future growth opportunities within our organization. All of our team leads, supervisors, and management staff have been promoted from within, and we anticipate many additional leadership roles will become available as our company continues to expand. Work Environment and Company Culture Our operations center is located in a state-of-the-art facility in Dallas, TX, and we pride ourselves on maintaining a family-friendly environment that is both fun and supportive. We offer a range of benefits, including full healthcare insurance, dental insurance, and a 401(k) plan, as well as paid vacation time and a referral program. Our company culture is built on the values of honesty, integrity, and reliability, and we strive to provide optimum service to our clients based on their needs. Compensation and Benefits We offer a competitive compensation package, including: Hourly pay during the probationary period, with the opportunity to transition to a salary plus commission structure after the probationary period. Full healthcare insurance after 60 days, with the option to participate in a 401(k) plan. Dental insurance after 60 days, as well as paid vacation time and a referral program. How to Apply If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding role, please submit your application to join our team at blithequark. We look forward to hearing from you! Conclusion Joining blithequark as an Entry Level Forwarding Account Representative – Data Entry and Customer Service Specialist is an exciting opportunity to launch your career with a rapidly growing company in a fast-paced industry. With our commitment to employee growth and development, competitive compensation packages, and a supportive company culture, we believe that blithequark is the ideal place to build a successful and fulfilling career. Apply now to take the first step towards an exciting and rewarding future with blithequark! Apply for this job