**Experienced Full Stack Customer Service Live Chat Assistant – Ecommerce Support**

Remote, USA Full-time
Are you a highly motivated and empathetic individual with exceptional written communication skills? Do you thrive in a dynamic, fast-paced environment and possess the ability to multitask with ease? If so, we invite you to join blithequark, a pioneering provider of live chat support for a diverse range of online ecommerce stores, as an Entry-Level Remote Customer Service Live Chat Assistant. **About blithequark** At blithequark, we stand at the forefront of online chat support, driven by a spirit of teamwork and a dedication to continuous learning and customer satisfaction. Our friendly, inclusive, and collaborative company culture welcomes you to become an integral part of our journey towards achieving our mission. As a remote team, we offer the flexibility to work from anywhere, allowing you to maintain a perfect work-life balance. **Job Role and Responsibilities** As an Entry-Level Remote Customer Service Live Chat Assistant, you will actively engage with customers, promptly addressing their inquiries via live chat and delivering top-notch customer service. Collaborate with our seasoned team of customer service professionals who are ready to guide and support you as you navigate and master your responsibilities. **Key Responsibilities:** * Engage in Live Chat Support: Actively respond to customer inquiries in real-time, showcasing your excellent written communication skills and effective multitasking abilities. * Deliver Outstanding Customer Service: Showcase your friendly, patient, and empathetic nature as you offer timely and accurate solutions, ensuring our clients' customers receive exceptional service. * Resolve Ecommerce Store Inquiries: Proactively investigate and resolve any issues or questions related to our clients' ecommerce stores, ensuring customer satisfaction. * Collaborate with Experienced Team: Work harmoniously with our seasoned customer service professionals, who will mentor and support you, fostering your growth as a Live Chat Assistant. **Qualifications:** * Educational Requirement: High school diploma or equivalent is essential. * Written Communication Prowess: Exhibit stellar written communication skills, essential for conveying information effectively through chat. * Multitasking and Prioritization: Demonstrate the ability to handle multiple customer inquiries simultaneously and prioritize tasks adeptly. * Adaptability: Thrive in a dynamic, fast-paced environment, showcasing your quick thinking and adaptability. * Computer Literacy: Possess basic computer skills, including proficiency with Microsoft Office. Familiarity with ecommerce platforms like Shopify and WooCommerce is advantageous. **Compensation and Benefits** We reward your dedication with a competitive salary ranging from $25-$35 per hour, dependent on your experience and qualifications. Plus, enjoy a comprehensive benefits package, including health, dental, vision insurance, 401(k) matching, and paid time off. Seize opportunities for career growth and development within our thriving company. **Remote Work Benefits** * Work from anywhere, at any time, and enjoy the flexibility to create your own schedule. * Reduced commute time and increased productivity. * Personalized work environment and global collaboration opportunities. * Opportunities for career growth and development within our company. **Training and Onboarding** Receive extensive training and onboarding, ensuring you are well-equipped with the necessary skills and knowledge. Benefit from both classroom and on-the-job training, along with continuous support and feedback. **Career Growth Opportunities** We are dedicated to fostering your growth, offering career advancement and ongoing professional development. As you gain experience, explore more challenging roles within our company. **Why Join blithequark?** * Competitive compensation and comprehensive benefits package. * Opportunities for career growth and development. * Collaborative and inclusive company culture. * Flexible work environment and work-life balance. * Ongoing training and support. **Are You the One We're Looking For?** If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you. Join blithequark today and become a valuable member of our team, contributing to delivering exceptional customer service. Apply for this job
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