**Experienced Remote Customer Service Representative – Live Chat & Digital Support Specialist**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy working with diverse customers? If so, we invite you to join blithequark's dynamic team as a Remote Customer Service Representative – Live Chat & Digital Support Specialist. In this role, you will be the face of blithequark's customer service, providing top-notch support to our valued customers through live chat, email, and other digital channels. **About blithequark** blithequark is a leading provider of innovative energy solutions, dedicated to empowering individuals and businesses to achieve their goals. Our mission is to deliver exceptional customer experiences, foster a culture of innovation, and drive growth through collaboration and teamwork. As a Remote Customer Service Representative, you will be part of a talented team that is passionate about making a difference in the lives of our customers. **Responsibilities** As a Remote Customer Service Representative, your primary goal will be to provide exceptional customer service, resolve customer inquiries and issues, and promote blithequark's energy services and products. Your responsibilities will include: * Responding to customer inquiries through live chat, email, and other digital channels in a timely and professional manner * Resolving customer issues and concerns in a timely and professional manner, often collaborating with other teams to resolve complex customer issues * Providing accurate and helpful information about blithequark's energy services and products, promoting our offerings and driving sales growth * Troubleshooting and resolving technical issues with customer accounts, ensuring seamless customer experiences * Meeting or exceeding customer service and sales performance metrics, driving business growth and customer satisfaction * Collaborating with other teams to develop and implement process improvements, ensuring seamless customer experiences and driving business growth **Benefits** As a valued member of blithequark's team, you will enjoy a range of benefits that support your personal and professional growth. These include: * Competitive hourly rate ($15-$20/hour), reflecting your value to our team * Opportunities for advancement and professional growth, empowering you to reach your full potential * Comprehensive training program to ensure your success in this role, including onboarding, product knowledge, and technical training * Flexible scheduling and remote work options, allowing you to balance your work and personal life * Access to company-sponsored health and wellness programs, supporting your physical and mental well-being * 401(k) retirement plan with company match, helping you plan for your future * Paid time off and holidays, ensuring you have time to relax and recharge * Discounts on energy services and products, empowering you to experience the benefits of blithequark's offerings firsthand * Collaborative and dynamic work environment, fostering a culture of innovation and teamwork * Professional development opportunities, including training, mentorship, and coaching * Recognition and rewards for outstanding performance, celebrating your achievements and contributions to our team **Requirements** To succeed in this role, you will need: * High school diploma or equivalent required; associate's or bachelor's degree preferred, reflecting your commitment to lifelong learning and professional growth * 1-2 years of customer service experience in a call center or chat environment, demonstrating your ability to deliver exceptional customer experiences * Excellent communication and problem-solving skills, empowering you to resolve complex customer issues and drive sales growth * Ability to work in a fast-paced environment and adapt to changing priorities, ensuring seamless customer experiences and driving business growth * Proficiency in computer software and technology, including chat platforms and CRM software, reflecting your technical expertise and ability to learn new systems * Reliable internet connection and quiet workspace for remote work, ensuring you can focus on delivering exceptional customer experiences **What We Offer** At blithequark, we are committed to creating a culture of innovation, collaboration, and growth. As a Remote Customer Service Representative, you will enjoy: * A dynamic and supportive work environment, fostering a culture of teamwork and innovation * Opportunities for professional growth and development, empowering you to reach your full potential * Recognition and rewards for outstanding performance, celebrating your achievements and contributions to our team * Access to company-sponsored health and wellness programs, supporting your physical and mental well-being * Flexible scheduling and remote work options, allowing you to balance your work and personal life **How to Apply** If you are a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to blithequark's mission to deliver exceptional customer experiences. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives. Apply for this job