**Experienced Virtual Customer Service Representative – Work-from-Home Opportunity with blithequark**

Remote, USA Full-time
Are you a customer service enthusiast looking for a challenging yet rewarding role that allows you to work from the comfort of your own home? Do you have a passion for helping others and a knack for delivering exceptional service? If so, we have an exciting opportunity for you to join the blithequark team as a Virtual Customer Service Representative! **About blithequark** blithequark is a leading provider of innovative solutions that empower individuals and businesses to thrive in today's fast-paced digital landscape. Our mission is to deliver exceptional customer experiences that exceed expectations and foster long-term relationships. As a Virtual Customer Service Representative, you will be an integral part of our team, working closely with customers to resolve their queries, address their concerns, and provide personalized support. **Perks and Benefits** As a Virtual Customer Service Representative with blithequark, you can expect a comprehensive package of benefits and perks that will make your work-from-home experience truly rewarding. Here are some of the highlights: * Competitive hourly rate of $12.00 per hour (with the option to earn $13.00 per hour for residents of Florida) * Paid training to ensure your success in your new role * Opportunities for career growth and advancement within the organization * Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) with matching * Paid Time Off (PTO) after 90 days of employment * Flexible schedule to accommodate your needs and preferences * Referral program to reward your referrals and help you grow your network **Responsibilities** As a Virtual Customer Service Representative, your primary responsibilities will include: * Providing exceptional customer service through phone, email, and chat support * Responding to customer inquiries and resolving their queries in a timely and professional manner * Following up on client cases to ensure customer satisfaction and resolve any outstanding issues * Collaborating with internal teams to resolve complex customer issues and provide personalized support * Maintaining accurate records and documentation of customer interactions and resolutions * Participating in ongoing training and development to enhance your skills and knowledge **Requirements** To be considered for this role, you will need to meet the following requirements: * A computer running an authentic/validated/native copy of Windows 10, 11, or the most current macOS (Macs cannot be more than 5 years old) * A USB headset and webcam * At least one 15" or larger monitor * Internet speed of at least 2 Mbps download and 1 Mbps upload (direct Ethernet connection preferred) * Ability to sit for extended periods of time * Manual dexterity and typing skills (40 WPM with 80% accuracy) * Quiet and distraction-free workspace * Location in one of the following states: Alabama, Arkansas, Florida, Idaho, Kansas, Kentucky, Mississippi, Montana, Nevada, New Mexico (except Santa Fe County and Las Cruces), North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, or Wisconsin **Preferred Qualifications** While not required, the following qualifications are preferred for this role: * Team Player: Works well as a member of a group * Enthusiastic: Shows intense and eager enjoyment and interest * Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well * Dedicated: Devoted to a task or purpose with loyalty or integrity * Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work * Growth Opportunities: Inspired to perform well by the chance to take on more responsibility * Goal Completion: Inspired to perform well by the completion of tasks **How to Apply** If you are a motivated and customer-focused individual looking for a challenging yet rewarding role, we encourage you to apply for this exciting opportunity with blithequark. Please visit our website to submit your application and join our team of dedicated professionals who are passionate about delivering exceptional customer experiences. Apply Now! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Disclaimer** blithequark is not responsible for any errors or omissions in the job posting. The information provided is subject to change without notice. Apply for this job
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