Field Service Technician

Remote, USA Full-time
Job DescriptionPRIMARY RESPONSIBILITIES Travel to customer sites throughout the United States and internationally to install, commission, test, calibrate and, train customers on the safe and proper operation of NOV Rolligon products. Conduct field installations and calibrations of sensors and systems. Perform field upgrades of software and hardware and train customers on how to properly operate and maintain the system. Communicate field failures and feedback reports to the appropriate departments. Complete and submit field service documentation in a timely manner. Assure that results of work meet company quality standards. Comply with all NOV Company and HSE policies and procedures. Maintain a clean & organized work area, utilize safe work habits. Perform other work-related tasks as assigned.EDUCATION & EXPERIENCE QUALIFICATIONS Must possess a high school diploma, GED, or equivalent. College or Technical School Degree and/or related on-the-job experience preferred. 2-5 years' experience in field service required. Knowledge of pneumatic and hydraulic control systems preferred. Electrical background preferred. Experience in heavy industry or the oil and gas environment preferred.JOB REQUIREMENTS Ability to pass a drug screen & background check. Must possess a valid Driver's License & good driving record to operate company vehicle. Must be willing & able to travel over 75% of the time. Unrestricted ability & willingness to travel both domestically & internationally. Must possess a valid US Passport. Overtime will be required - must be willing & able to work nights, weekend, and on-call 24/7. Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy. Must be able to read and understand hydraulic and electrical schematics. Must possess basic computer skills - email, filing of field reports, expenses. Strong technical troubleshooting and problem-solving skills. Ability to work independently and as part of a team. Willingness to comply with all safety regulations and procedures. Ability to multitask in fast paced environment. Ability to adapt and be cross-trained to learn all job duties. Superior interpersonal and communication skills. Ability to interact effectively with customer and contractor personnel. Working conditions may be inside and outside with extreme temperature. Must be able to kneel & crawl into tight areas as needed. Must be able to work at heights up to 120' feet as required. Standing, Walking, Bending/Stooping, Push/Pull, and Repetitive Movement up to 12 hours daily. Lifting weights up to 50 lbs. Regularly.COMPETITIVE BENEFITS (visit usbenefits.nov.com for more information about our benefits offerings) 401(k) Retirement Plan - NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. Competitive medical plans that cover your entire family (yourself, eligible spouse, and eligible children) as of your first date of hire for as little as $142 per pay period (bi-weekly). FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). FREE Basic Life and AD&D insurance (for full-time employees). All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). All regular full-time employees receive up to 11 paid holidays per year.
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