Front Office Medical Assistant

Job Title: Front Office Medical Assistant Job Description The front desk team member plays a key role in ensuring a smooth and welcoming experience for patients and visitors. This position supports both administrative and clinical operations through efficient check-in and check-out procedures, accurate documentation, and proactive communication. Responsibilities Greet patients and visitors in a friendly and professional manner upon arrival. Check in patients by updating demographics, insurance information, primary care provider (PCP), and pharmacy details. Organize co-pays and outstanding balances, provide consent forms for signature, and distribute appropriate health questionnaires. Verify insurance eligibility using Batch Eligibility or on-demand tools; contact patients regarding inactive insurance or incorrect PCP assignments. Check out patients by collecting additional balances, providing visit summaries, specialist referral details, patient portal access, completed forms, and scheduling follow-up appointments. Post patient charges and payments; complete daily charge and payment reconciliation. Discharge patients after appointments, ensuring they receive all necessary information and follow-up instructions. Scan and upload documents into the Document Management system. Sort and distribute incoming mail and documents delivered by courier. Maintain a clean and organized work area, including the patient waiting area. Participate in staff meetings and educational sessions to support team collaboration and continuous learning. Essential Skills 1+ years' experience in a medical office setting Proficiency in medical terminology Strong customer service skills Bilingual English-Spanish Additional Skills & Qualifications Experience as a medical assistant preferred Experience supporting pediatric population preferred Work Environment The position is 100% onsite in a pediatric clinic. The shift includes Fridays from 8am to 5pm, Saturdays from 8am to 8pm, and Sundays from 11am to 5pm. Job Type & Location This is a Permanent position based out of Pembroke Pines, FL. Pay and Benefits The pay range for this position is $30000.00 - $32000.00/yr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Pembroke Pines,FL. Application Deadline This position is anticipated to close on Jan 31, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] for other accommodation options.