IT Enterprise Applications Administrator, Salesforce
About the position The IT Enterprise Applications Administrator for Salesforce at GitLab is responsible for the implementation and operational ownership of all Enterprise Applications, particularly focusing on maintaining compliance-readiness of Salesforce systems. This role involves ensuring that only approved changes are made in production environments, which is critical for compliance efforts. The position requires engagement with business stakeholders to optimize processes and improve system functionality, while also managing small projects to enhance data insights and operational efficiency. Responsibilities • Administer and configure enterprise applications to support GitLab business processes while adhering to SOX-compliant change management. • Accomplish improvements to processes and document updated processes in the company handbook. • Engage with team and stakeholders regarding business strategy and objectives for automating and optimizing processes. • Support data, security, and legal governance processes to ensure compliance and efficiency. • Run small-sized projects that improve data-focused insights or operational efficiency. • Solve technical problems of moderate scope and complexity. • Implement Salesforce configuration changes including Flow, fields, page layouts, record types, and custom settings. Requirements • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience. • 2-3 years of experience in a systems administrator role. • Experience with 3rd Party Tools & App Exchange packages installation & maintenance. • Hands-on administrator experience with Salesforce, ETM, Marketo, Clari, Spekit, DocuSign CLM, and Zuora CPQ. • Minimum 2+ years of experience on the Salesforce platform, including release management and user management. • Demonstrated progressive experience in Enterprise Application Operations or Business Systems role. • Experience with Change sets, Data Uploads & Run debug logs on users. • Ability to run Developer Console, Run Queries, and Schedule Apex Jobs. • Public company and SOX ITGC controls experience is preferred. Nice-to-haves • Ability to thrive in a fully remote organization. • Self-starter with strong interpersonal skills to manage business and technology relationships. • Exceptional time management and prioritization skills. Benefits • Flexible Paid Time Off • Equity Compensation & Employee Stock Purchase Plan • Growth and development budget • Parental leave • Home office support Apply tot his job