Doordash virtual Customer Support Remote Jobs (Multiple Location)
Remote, USA
Full-time
Posted 01-07-2024 16:51
Doordash is seeking dedicated and customer-focused individuals to join our team as Virtual Customer Support Representatives. In this remote role, you will be the first point of contact for our valued customers, ensuring a seamless and delightful experience. Responsibilities: ? * Provide exceptional customer support via various communication channels, including chat, email, and phone... ? * Address customer inquiries, resolve issues, and escalate problems as needed. ? * Assist customers in navigating the Doordash platform, troubleshooting technical issues, and providing guidance on order-related matters. ? * Collaborate with cross-functional teams to ensure prompt issue resolution and customer satisfaction. ? * Maintain accurate and detailed records of customer interactions. ? Qualifications: ? * Excellent communication skills in English, both written and verbal. ? * Previous customer service experience preferred. ? * Ability to work independently and remotely. ? * Tech-savvy with a good understanding of online platforms. ? * Strong problem-solving skills and a customer-centric approach. ? Benefits: ? * Competitive salary and performance-based incentives. ? * Flexible remote work options. ? * Health and wellness programs. ? * Career growth opportunities within a dynamic and rapidly expanding company. ? * Collaborative and inclusive work culture. ? How to Apply: If you are passionate about customer service and want to be part of a team that shaping the future of food delivery, apply now at Doordash Careers. Join us in delivering joy, one meal at a time! Doordash is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
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