REMOTE - L1 IT Helpdesk Support with German - Night shifts

Remote, USA Full-time Posted 2025-04-26

REMOTE ? L1 IT Helpdesk Support with German ? Night shiftsOur client, an IT and Engineering Solutions company spanning EMEA and the USA, is looking for dynamic Service Desk individuals to join the international team.Remote Option:For those based in the Czech Republic, we offer a remote work setup.JOB DESCRIPTIONProvide technical support for hardware, software, and mobile devices on 1st... level.Resolve software, hardware, and device issues reported by the end users.Document user issues meticulously in ITSM tool.Adhere to processes and update knowledge documents.Collaborate closely with onsite IT technicians.CANDIDATE PROFILEFluentGerman and English(written and spoken) communication skills ? must have.Good understanding of Information Technology; trends, products, and solutions.1+ years? experience in a similar position supporting a variety of technologies and services.In-depth knowledge of:Windows OS (Windows 10 & 11)Microsoft Office & Office 365 applicationsPC/Laptop hardwarePC/Laptop peripherals, including printersMobile devicesBasic knowledge of:Active DirectoryExchangeFamiliarity with the Service Now ticketing system is an advantage.Candidates have to declare a Criminal record extract not older than 3 months.WE OFFERBroad range of activities, tasks, and projects.Fully remote.Flexible working conditions.Minimum 5 weeks of vacation.Vouchers (B-day voucher, wedding, and newborn surprise).Contributions to wellness programs (multisport card).Refreshments in the office.Further development and professional advancement.Friendly and international working environment.#J-18808-Ljbffr

Apply Job!

Apply for the Job

REMOTE - L1 IT Helpdesk Support with German - Night shifts

Similar Remote Jobs

REMOTE - L1 IT Helpdesk Support with German - Night shifts

Remote Special Education Role - FMLA Absence Coverage | Southgate, MI

No Experience Review Writer / Product Tester (Easy Work at Home)

[Work From Home] Amazon Customer Service Center Job ? Hiring Now

Sales & Solutions Specialist, Disney Central (Orlando, FL) - Full Time

Experienced Tax Preparer - 100% Remote, Part-Time (10-30 hours per week)

Experienced Tax Preparer - 100% Remote, Part-Time (10-30 hours per week)

Southwest Airlines Data Entry - United States - Work From Home

Executive Assistant/Project Manager - Executive Search Firm - San Francisco (Hybrid)

[Entry Level/No Experience] Amazon Product Tester and Reviewer ? Hiring Now

Campus Ambassador - Remote

Remote Customer Success Representative

Healthcare network Provider-Remote- Fulltime/Direct Hire

Netflix Data Entry Jobs (Live Chat Remote) $40/Hour 2024

Coca Cola Delivery Associate

Data Entry Specialist (Weekend Remote Position)

Hurricane Disaster Relief Customer Service Representative

Data Entry Specialist (Part-Time, Evening)

Call Center Representative - Remote Opportunity

Brand Marketing Assistant (hybrid remote)