Customer Service Representative (Fully Remote - CA Applicants Only)

Remote, USA Full-time Posted 2025-04-26

Position Overview: As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers. This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve issues, and ensure overall satisfaction.

Key Responsibilities: ?Respond promptly to customer inquiries via phone, email, and video conferencing ?Provide accurate information about our products or services ?Assist customers with their benefit packages ?Maintain a high level of professionalism and empathy in all customer interactions ?Escalate complex issues to the appropriate team member for resolution ?Keep detailed records of customer interactions and transactions ?Continuously strive to improve the customer experience and exceed performance metrics

Qualifications: ?Previous experience in customer service or a related field preferred ?Excellent communication skills, both written and verbal ?Strong problem-solving abilities and attention to detail ?Ability to multitask and prioritize in a fast-paced environment ?Proficiency with computer systems and software applications ?Reliable internet connection and home office setup conducive to remote work ?High school diploma or equivalent; college degree preferred

Benefits:
?Competitive wages
?Comprehensive training program
?Flexible work schedule
?Opportunities for career advancement
?Eligible for benefits after 90 days

Remote

About the Company:
Globe Life: McQuade Organization

Apply Job!

Apply for the Job

Customer Service Representative (Fully Remote - CA Applicants Only)

Similar Remote Jobs

Customer Service Representative (Fully Remote - CA Applicants Only)

REMOTE CUSTOMER SERVICE - DATA ENTRY / ENTRY LEVEL

Remote Part Time Data Entry Clerk - No Experience

Non Voice Work From Home Jobs - Apply Now!

Customer Service ( Remote work , No Vaccination Required)

[Home-Based Part-Time] Amazon Customer Service Representative - Hiring Now

Walmart Virtual Assistant Part-Time Remote Jobs ?Apply Now

Remote Pharmacy Customer Service Representative | Work From Home

(REMOTE) Delta Airlines Work From Home Jobs - Part-Time

Franchise Sales Representative - Remote Part Time | WFH

Amazon Night Shift Jobs (Remote, Entry Level) $30/Hour - Apply Now

Apple Customer Service Work From Home

[Entry Level/No Experience] Tiktok Data Entry Remote Jobs - Work...

Remote Support Specialist

Chief of Staff/Director Assistant - Technology Risk & Information Security

Retail Store Management Internship - Inland Empire/Orange County

Looking for a passionate social media marketer!

Senior Engineer Mobile (iOS) (REMOTE)

Entry Level Call Center Agent - Remote

Work from Home Part-Time Data Entry Jobs for Teens