Remote WFH Full Time Customer Service Representative

Remote, USA Full-time Posted 2025-04-27

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Requirements

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Benefits
? Health Care Plan (Medical, Dental & Vision)
? Retirement Plan (401k, IRA)
? Life Insurance (Basic, Voluntary & AD&D)
? Paid Time Off (Vacation, Sick & Public Holidays)
? Short Term & Long Term Disability
? Family Leave (Maternity, Paternity)
? Training & Development
? Work From Home
? Wellness Resources
? Stock Option Plan

Apply Job!

Apply for the Job

Remote WFH Full Time Customer Service Representative

Similar Remote Jobs

Remote WFH Full Time Customer Service Representative

(Part Time)American Express Remote Virtual Assistant jobs

Virtual Assistant Job From Home - Part-Time

Remote Sales Agent: Flexible Hours, Lucrative Rewards

Remote Live Chat Support Agent (Entry Level)

Chat Support Agent (Remote) - Entry Level

Call Center Representative-Remote (PA ONLY) or In-House

Amazon Remote Data Entry Jobs in US

Technical Artist - High Ceiling, Mid Career

Data Entry - Typist Part-Time - Remote

Amazon Live Chat Support Jobs: Work from Home, Earn $25-$35 per Hour

[Part Time Remote Jobs] Netflix Data Entry Jobs

Customer Service Representative - National Remote

Immediate Start - Talent Acquisition - Fully Remote

Sourcing Manager (Remote)

Part-time Community Specialist (Remote, US)

Virtual Assistant (VA) ? interesting tasks, flexible schedule, and good payment in USA ? (job id: 1681286276)

Client Service Associate - Entry Level

Accounting / Data Entry Clerk

Senior Representative, Data Reconciliation