Consumer Insights Lead

Remote, USA Full-time Posted 2025-07-31

Lead consumer research and insights and be a thought partner supporting one of our key departments. Design, coordinate and execute strategic qualitative and quantitative research projects. Plan and field primary research projects involving a wide range of methodologies. Identify and implement new and innovative research techniques to address business needs. Oversee supplier relationships, managing scope, budget and deliverables. Ensure that all outputs are actionable, grounded in consumer knowledge, and guided by a broader understanding of business context and implications. Develops and maintains appropriate level client relationships with current and prospective research vendors. Maintain and enhance our cross-platform consumer trackers. Maintains and updates research contacts database for research newsletters and mailers.

Airbnb is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Consumer Insights Lead

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