Customer Service Representative Remote
We are looking for a customer service representative to join our team. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities: ? Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. ? Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. ? Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. ? Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements: ? 1-2 years proven experience in supporting client success ? Excellent written and verbal communication skills ? Ability to address complaints and issues with effective solutions and a positive attitude ? Passion for delighting customers with above and beyond service ? Excellent time-management and prioritization skills ? Familiarity with CRM system
Similar Remote Jobs
Customer Service Representative Remote
Posted on: 11-12-2024 17:45
Remote SLI Student Support
Posted on: 11-12-2024 17:45
Remote Personal Travel Assistant
Posted on: 11-12-2024 17:45
Data Entry Clerk (Remote)
Posted on: 11-12-2024 17:45
Assistant (Remote) (United States)
Posted on: 11-12-2024 17:45
Product Manager - E-Sports/Gaming
Posted on: 11-12-2024 17:45
Administrative Specialist I (Flexible/Hybrid)
Posted on: 11-12-2024 17:45
Apple Remote Job @($25/Hour)
Posted on: 11-12-2024 17:45
Interview Transcription and Ghostwriting
Posted on: 11-12-2024 17:45
Director, Pricing and Packaging
Posted on: 11-12-2024 17:45
Advisor, Technical Advisor US ? REMOTE
Posted on: 15-07-2024 02:16
Customer service associate
Posted on: 16-07-2024 19:07
[Entry Level/No Experience] Yelp Data Entry Specialist (Remote) ? WFH
Posted on: 15-12-2024 15:02
BILINGUAL Inbound Call Center Representative
Posted on: 16-07-2024 19:00
Part-Time Financial Reporting Specialist for Family Office
Posted on: 29-08-2024 00:00
Remote Amazon Part Time Data Entry Jobs - ID - 1342
Posted on: 27-02-2025 00:00
Manager, Business Development Meetings & Events Solutions
Posted on: 20-01-2025 06:21
Amazon Delivery Driver
Posted on: 21-02-2025 00:00
Remote Hospitality Specialist
Posted on: 08-10-2024 00:00
Virtual Data Entry Assistant ( 100% Remote)
Posted on: 06-11-2024 04:54