Entry Level Help Desk : Remote

Remote, USA Full-time Posted 2025-04-26

Job DescriptionJob Description

100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.

Top Skills' Details

1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues

Job Description

Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.

Primary Responsibilities
? Answer inbound technical support phone calls, chats and emails.
? Consult with customers and provide additional solution in the form of up-selling products and services.
? Troubleshoot voice, data, video and connection issues for customers.
? Identify, troubleshoot and assist customers with voice, data, video and connection issues.
? Answer customer service related questions
? Track and record each phone call and provide a detailed description of the call
? Provide backup assistance for other Technical Support Representatives

Flexible schedule prefered. Bonuses available and possibility for raise after 4 months.

Apply Job!

Apply for the Job

Entry Level Help Desk : Remote

Similar Remote Jobs

Entry Level Help Desk : Remote

Sales Representative (Remote + 100% Commission)

Senior Test Automation Engineer with JavaScript

Work From Home Customer Service Assistant

Motor Vehicle Title Clerk - Part-Time

Title Examiner - US Based Remote

Sales Support Specialist (Work From Home)

Live Chat Support Agent - Remote

Data Entry Clerk Typing Fully Remote

Customer Service ( Remote work )

Customer Service Representative (Email Support)

Office Administrator (Part Time-Remote)

Flexible Remote SLP Opportunity for Maryland Professionals

Employee Relations Manager

Remote Intake Specialist/Medical Biller | WFH

Remote Data Entry Specialist

Scriptwriter for Kannada (?????) Language (Primary School)

HRA Care Navigator- Remote- Cigna Healthcare

[part Time Remote Jobs ] Fedex Remote Jobs ? Work From Home Jobs

Healthcare Outreach Specialist, Fully Remote!