Remote Call Center Representative (KY residents only)

Remote, USA Full-time Posted 2025-04-26

About the position

The Remote Call Center Representative position at Centratel is a full-time role focused on processing incoming calls for various businesses across the United States. This position is ideal for experienced call center agents who are customer-centric and detail-oriented. The role requires working from home, with a structured schedule that includes weekends, and offers a competitive pay range with opportunities for performance-based increases.

Responsibilities
? Process incoming calls for various businesses across the United States.
,
? Take messages accurately and efficiently, delivering information to clients per their message-relay protocols.
,
? Utilize a specialized telephone system designed for answering services.
,
? Attend paid virtual monthly meetings and training sessions.
,
? Troubleshoot basic internet connection challenges with tech support.

Requirements
? Must reside in Kentucky.
,
? Minimum typing speed of 40 WPM as per typing test.
,
? Experience in a call center or answering service role.
,
? Excellent oral and written communication skills.
,
? Ability to actively listen and communicate efficiently.
,
? Empathetic and personable demeanor with a professional attitude.
,
? Reliable and customer-centric with a disciplined approach.
,
? Ability to train remotely via self-guided programs.

Nice-to-haves
? Experience with CRM systems.
,
? Familiarity with HIPAA compliance requirements.

Benefits
? 401(k) matching
,
? Full health insurance after 90 days
,
? Paid time off
,
? Vision insurance
,
? Retirement plan with a 3% match after 90 days

Apply Job!

Apply for the Job

Remote Call Center Representative (KY residents only)

Similar Remote Jobs

Remote Call Center Representative (KY residents only)

Entry Level Remote Chat Support (No Experience)

Hiring Remote Customer Service Rep Holiday Season

RN - Clinical Supervisor - Night Shifts

Remote Chat Assistant (Entry-Level, No Experience Needed)

Inpatient Coding Specialist-Remote in Florida Only-Pool-BHC #13817

Now Hiring Remote Sales Experts: Apply Today

Fully Remote Lead Management Position - SP

Schools - Visually Impaired Teacher - Telehealth

Executive Legal Recruiter- Fully Remote Uncapped Commissions

Merchandise Processor - EO

Remote Entry-Level Customer Manager

Remote Sales Support & Customer Service | Work From Home

Associate Director, Business Development, US Southwestern Region (fully remote)

Yelp - Inside Sales Representative (Remote - Charleston, SC...

Data Analyst - Ad Tech - Remote

Medical Records Release of Information Specialist - REMOTE in NC ONLY / 60722

2024 - Ticket Taker & Usher Game Day Event Staff

Walmart Virtual Remote Jobs (Entry Level) $25/H

Orderfiller / Loader / Unloader