Customer Support Specialist (Remote) - Chewy

Remote, USA Full-time Posted 2025-07-31

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities:

Customer Assistance:?ssist customers with inquiries, product information, order tracking, and problem resolution through various communication channels.
Product Knowledge:?tay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers.
Communication Skills:?tilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience.
Problem Solving:?dentify and resolve customer issues promptly, aiming for first-call resolution whenever possible.
Documentation:?aintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements:

Excellent Communication:?trong verbal and written communication skills.
Customer-Focused:? passion for delivering exceptional customer service and a customer-first mindset.
Tech-Savvy:?omfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply for the Job

Customer Support Specialist (Remote) - Chewy

Responsibilities:

Requirements:

Similar Remote Jobs

Customer Support Specialist (Remote) - Chewy

Fedex Data Entry Remote Jobs up to $25/Hour

United Healthcare Remote Job From Home ? Hiring Now

Remote Healthcare Customer Service Representative

Customer Support Manager ( Part Time Remote Jobs At Chewy )

Chewy Data Entry Remote Jobs $28/Hour

United Healthcare Remote Job From Home ? Part Time Job Hiring Now

Customer Support Specialist (Remote jobs) - Chewy

chewy remote jobs

(Part-Time)Chewy Data Entry Remote Jobs $28/Hour

Social Media Marketing Specialist

United Healthcare Remote Job From Home - Hiring Now

Sales Administration and Operations

Data Entry Clerk - Remote Work From Home - Customer Service Representative - Entry Level

Human Rights and Civil Society Research Analyst II

Beginner Level Chat Support Work at Home Clerks

Yelp Data Entry Jobs (Remote) @exam4sure

Data Analyst - 4 day workweek, Fully Remote

Work from Home Jobs No Experience Immediate Start

Kelly Services Work from Home ? Customer Service Representative