Wayfair Remote Jobs - customer support assistant
Wayfair is a leading e-commerce company specializing in home goods and furniture. With a mission to make homes more beautiful and functional, Wayfair offers a vast selection of products to help customers create their dream living spaces. Our commitment to customer satisfaction and innovation has established us as a trusted brand in the industry.
Job Description:
Are you passionate about helping customers and providing outstanding support? Wayfair is looking for a Customer Support Assistant to join our remote team. In this role, you will be a crucial part of our customer-centric approach, ensuring that every interaction leaves a positive impression. You will have the opportunity to be a part of a dynamic, fast-growing company with a strong commitment to employee growth and development.
Key Responsibilities:
Customer Assistance:?espond to customer inquiries and issues through various communication channels, including phone, email, and chat.
Problem Resolution:?ffectively troubleshoot and resolve customer concerns, ensuring timely and satisfactory solutions.
Product Knowledge:?tay informed about Wayfair product offerings to provide accurate information and recommendations to customers.
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