American Express Work From Home ? Support Analyst

Remote, USA Full-time Posted 2025-04-26

American Express is seeking a dedicated and detail-oriented Support Analyst to join our team and provide top-notch assistance to internal teams and customers. This is a remote/work-from-home position, offering the flexibility to work from the comfort of your own space while contributing to our legacy of excellence.

Key Responsibilities: ? Deliver prompt and effective support for queries, technical issues, and troubleshooting needs. ? Collaborate with cross-functional teams to resolve problems and implement solutions. ? Analyze support trends and recommend process improvements. ? Ensure adherence to company policies and compliance standards. ? Maintain accurate documentation of support interactions and resolutions.

Qualifications: ? Proven experience in a support or analytical role, preferably in a corporate environment. ? Excellent communication and problem-solving skills. ? Ability to work independently in a remote environment. ? Strong organizational skills and attention to detail. ? Familiarity with customer service tools, technical support platforms, or analytics is a plus.

Why American Express?
At American Express, we prioritize employee growth, innovation, and work-life balance. This remote role allows you to contribute meaningfully to a globally recognized brand while enjoying the flexibility of working from home.

How to Apply:
Ready to take the next step in your career? Apply now and be part of a company that?s redefining excellence in the financial services industry!

Apply for the Job

American Express Work From Home ? Support Analyst

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