Customer service agent
Description Introduction
CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...
Description
The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.
In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.
Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Determine which dispatchers are eligible for certain trips based on the language spoken by the member
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk
Requirements
? Previous experience in dispatching and coordinating transportation
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts
Continue Reading
Last updated : 2024-08-30
Similar Remote Jobs
Customer service agent
Posted on: 02-09-2024 00:00
Call Center Representative
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Online Chat Agent
Posted on: 02-09-2024 00:00
Remote Customer Service
Posted on: 02-09-2024 00:00
Senior Frontend Developer
Posted on: 02-09-2024 00:00
Customer service remote
Posted on: 02-09-2024 00:00
Customer Service Rep
Posted on: 02-09-2024 00:00
Sales Specialist REMOTE
Posted on: 02-09-2024 00:00
Customer Service Representative
Posted on: 02-09-2024 00:00
Part-time Mathematics Teacher
Posted on: 03-12-2024 06:01
Customer Service Representative - Work from home- Accredo
Posted on: 22-10-2024 05:26
Online Live Chat Assistant (Entry Level / Immediate Start) ?...
Posted on: 01-07-2024 16:52
Walmart Remote Jobs @($25/Hour)
Posted on: 16-11-2024 00:00
Disney Data Entry Jobs No Experience (Customer Support, Phone, Remote)
Posted on: 27-02-2025 00:00
American Express Remote (No Degree) - Work From Home
Posted on: 16-07-2024 18:53
Vibe: Evening & Weekend Writer
Posted on: 03-10-2024 00:00
HR Assistant II - Remote Call Center
Posted on: 29-08-2024 00:00
Amazon customer service jobs work from home No Experience
Posted on: 05-09-2024 00:00
Jr Data Entry Clerk / Full Time (Remote)
Posted on: 16-11-2024 19:13