Customer Support Representative
Description:
? SBT is looking for a Customer Support Representative to help take our company?s growth to the next level
? The ideal candidate will be responsible for providing text and payment support to our clients
? Duties include handling high priority tickets within a fast-paced environment, escalating client/software issues to technical, and understand/analyze client requests to ensure high CSAT
? It will be imperative that this person be detail-oriented, self-motivated, able to stay focused in a fast-paced environment and adapt to frequent updates
Requirements: ? High School or equivalent ? 2+ years of applicable Customer Support within a technology company ? Excellent detail-oriented, organizational, and time management skills ? Experience managing high priority tickets in a fast-pace environment ? Experience working with tickets within HubSpot ? Experience with SalesForce ? Experience with Payment Support ? Proficient in working with Outlook, Microsoft Excel, Microsoft Word ?... Analytical and problem-solving skills ? Customer focus and adaptability to different personality types ? Self-driven with the ability to work with little supervision ? Excellent verbal and written communication skills ? Adapt to frequent changes
Benefits
Similar Remote Jobs
Customer Support Representative
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Online Survey Taker
Posted on: 13-09-2024 00:00
Live Chat Support
Posted on: 13-09-2024 00:00
Online Tutoring Teacher
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Call Center Representative
Posted on: 13-09-2024 00:00
Live Chat Specialist
Posted on: 13-09-2024 00:00
Customer Service Representative
Posted on: 13-09-2024 00:00
Front Desk Receptionist
Posted on: 13-09-2024 00:00
Data Analyst, PowerBI Dashboards Experience Required - Work From Home
Posted on: 27-02-2025 00:00
Remote Job American Airlines (Customer Service) ? US
Posted on: 22-10-2024 05:28
Extra Income Opportunity: Flexible Data Entry Jobs
Posted on: 27-02-2025 00:00
Remote Online Teaching Faculty | WFH
Posted on: 14-10-2024 04:22
American Airlines Work From Home ? Support Analyst
Posted on: 01-07-2024 16:50
SAP ABAP & Web Dynpro Developer
Posted on: 05-02-2025 00:00
Netflix Tagger Job Application
Posted on: 27-02-2025 00:00
Specialist, Government and Corporate Affairs Customer Service
Posted on: 27-02-2025 00:00
Flight Publications Writer - Full-time
Posted on: 27-02-2025 00:00
Registered Nurse Custer Medical/Surgical
Posted on: 20-01-2025 00:00