Preregistration Representative

Description Hourly Wage Estimate: 15.00 - 21.44 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. Introduction This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Do you want to join an organization that invests in you as a Preregistration Representative? At Parallon, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years. Benefits Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. • Free counseling services and resources for emotional, physical and financial wellbeing • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) • Employee Stock Purchase Plan with 10% off HCA Healthcare stock • Family support through fertility and family building benefits with Progyny and adoption assistance. • Referral services for child, elder and pet care, home and auto repair, event planning and more • Consumer discounts through Abenity and Consumer Discounts • Retirement readiness, rollover assistance services and preferred banking partnerships • Education assistance (tuition, student loan, certification support, dependent scholarships) • Colleague recognition program • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Preregistration Representative like you to be a part of our team. Job Summary and Qualifications The Pre-Registration Call Center Representative is responsible for timely and accurate processes associated with: • Phone Pre-Registration • Collection of Patient Financial Responsibility What you will do in this role: • Perform pre-registration at a minimum of 1 day prior to date of service for all in scope services • Review patient insurance and benefits to explain, quote and collect estimated patient cost share • Contact patient via phone to confirm or obtain missing demographic information • Receive inbound calls to confirm or obtain missing demographic information • Complete Medicare Secondary Payor Questionnaire as applicable • Utilize appropriate escalation processes to the facilities • Utilize provided guides to efficiently and appropriately quote policies, answer inquiries and direct patients • Ensure appropriate documentation is entered in standard format on the patient record. This should be performed in the applicable Health Information System (i.e. Meditech) and if necessary, any other subsidiary systems if they are not automatically updated. • Meets/exceeds performance expectations and completes work within the required timeframes • Implements and follows system downtime procedures when necessary • Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement" • Adhere to all department policies, processes, and procedures. • Other duties as assigned including assistance with other call center lines of business based on need (i.e Central Scheduling and Authorization Services) Qualifications • High school diploma or GED preferred • One year of related experience preferred "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Preregistration Representative opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Employment Type: Full-time Apply tot his job