[Remote] Amazon Connect Developer
Note: The job is a remote job and is open to candidates in USA. Technogen, Inc. is seeking a technical specialist with hands-on experience in configuring and optimizing Amazon Connect for a banking contact center. The role involves setting up contact flows, integrations, security, and troubleshooting to enhance the performance of the contact center. Responsibilities • Deploy and configure Amazon Connect instances • Develop contact flows, IVR scripts, and routing logic • Integrate with banking systems (CRM, authentication, databases) • Implement security best practices (IAM, KMS, VPC) • Troubleshoot and optimize performance. Skills • Hands-on experience with Amazon Connect deployment, scripting, and integrations. • Strong understanding of AWS cloud security and compliance standards in banking. • Familiarity with contact center best practices and IVR development. • AWS certifications are preferred. Company Overview • Technogen, Inc. It was founded in 2003, and is headquartered in Chantilly, Virginia, USA, with a workforce of 201-500 employees. Its website is Company H1B Sponsorship • Technogen, Inc. has a track record of offering H1B sponsorships, with 23 in 2025, 28 in 2024, 48 in 2023, 51 in 2022, 41 in 2021, 63 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply tot his job