[Remote] Bilingual Scheduling Specialist

Note: The job is a remote job and is open to candidates in USA. Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems. The Bilingual Scheduling Specialist is responsible for providing world-class customer service to clients, understanding the admission and billing processes, and ensuring a smooth patient experience while being proficient in both English and Spanish. Responsibilities Understanding admission, billing, payments, and denials Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification Knowledge of medical terminology or CPT or procedure codes Patient Access experience with managed care/insurance and Call Center experience is highly preferred Articulate, personable, dependable, and confident with excellent communication skills Customer service-oriented builds trust and respect by exceeding customer expectations Skills High School Diploma Required Must be bilingual (English & Spanish) Certified Revenue Cycle Representative (CRCR) required within 9 months of hire Understanding admission, billing, payments, and denials Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification Knowledge of medical terminology or CPT or procedure codes Articulate, personable, dependable, and confident with excellent communication skills Customer service-oriented builds trust and respect by exceeding customer expectations Associates Preferred Patient Access experience with managed care/insurance and Call Center experience is highly preferred Intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems, and use of dual screens Able to multitask and work individually while applying critical thinking skills Customer Service experience is preferred 1-2 years of healthcare experience preferred Benefits Healthcare Time off Retirement Well-being programs Professional certification Tuition reimbursement Quarterly and annual incentive programs Company Overview Ensemble Health Partners is the leading revenue cycle management company for hospitals, health systems and physician practices. It was founded in 2014, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is