Store Operations Team Member

Remote, USA Full-time
Job Summary We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience. Skills: • Proficient communication abilities play a pivotal role in engaging and interacting with guests in a meaningful manner • Making decisions that address problems and enhance guest happiness is essential for providing excellent service • Adjusting to the unique preferences and interactions of each guest • Ability in endorsing and marketing store benefits and offerings Responsibilities: • Maintain top-notch customer service through adherence to predefined service norms • Connect with visitors in a warm and authentic manner as they arrive • Quickly assess the needs of guests and adjust your approach accordingly • Help individuals by offering insights on product features and assisting in finding suitable solutions • Confirm the accuracy and efficiency of scanning, bagging, and payment processing tasks • Prioritize cleanliness and organization in your work space • Share news about promotions, product releases, and store events with guests • Urge visitors to become members of loyalty programs and to explore the prospect of applying for store-specific credit cards • Support guests in maximizing their usage of digital platforms, such as the store app and internet services • Adhere to store guidelines when processing returns to ensure customer delight • Improve the proficiency in dealing with order pick-ups, drive-up services, and gift registry transactions • Support in resolving guest issues and reducing conflicts while upholding store policies • Guarantee that regulated products follow all federal, state, and local laws as mandated • Assist with overall store operations in line with the business's requirements Additional Skills: • Being adept at handling multiple tasks simultaneously while also being detail-oriented can increase productivity and accuracy • Providing solace in guiding visitors about available products and services • Speedy versatility in leveraging evolving technology and digital solutions • Possessing the aptitude to work independently and in collaboration with peers Job Requirements: • Effective cash handling and skillful operation of the register terminal • Capability to undertake outdoor responsibilities in a range of weather conditions • Frequently engaging in the lifting and moving of goods that weigh up to 15 lbs, with intermittent lifting activities involving items up to 40 lbs • Open to working at different times, including evenings, weekends, and holidays About Target Joining our team is synonymous with fulfilling a crucial function in our worldwide logistics and inventory operations. Our primary aim is to transport and allocate products with efficiency, all while ensuring compliance with U.S. Customs regulations. We establish strong vendor connections to ensure punctual deliveries, optimize inventory levels, and maximize cost-effectiveness. At Target, we are committed to helping families embrace the joy of everyday life. We believe in strengthening our communities, nurturing talent, and creating opportunities for growth. Together, we thrive as one team, dedicated to caring, growing, and succeeding. Apply tot his job
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