Workforce Development Advocate - San Francisco
New Door Ventures is a nonprofit organization that prepares young people from diverse communities for work and life. The Workforce Development Advocate provides direct support to young individuals to help them achieve their employment goals through various supportive services and workshops. Responsibilities Provide individual supportive services to participants to ensure success in New Door programs and support with addressing barriers to success through referrals to organizations that provide housing support, cash benefits, mental health services, legal support, etc Develop and maintain a network of referral sources to assist youth in need of intensive social support services Assess client needs for long-term sustainable growth and develop youth-centered strategies to pursue meaningful goals, particularly related to employment Connect participants with other resources to support them in the job market as well as youth pursuing vocational and career development interests Organize activities and maintain practices that encourage the development of positive relationships with youth Maintain a presence and availability among the youth served by New Door Provide support to those in internships and those pursuing employment Encourage a programmatic culture that values the development of relationships among youth, peers, staff, supervisors, and volunteers Monitor youth program performance and consistently evaluate efforts Use New Door's online case management system (Apricot) effectively to record client work Ensure participants are supported and advocated for during their internship experience Consistent communication with site partner and Business Partnerships team in a collaborative and solutions-focused approach Empower participants to learn the skills they need to be actively engaged at their internship site and help problem-solve and develop the soft skills to remain employed Develop networks among youth and providers in the neighborhoods served by New Door Recruit youth participants for youth programs, including employment programs Collaborate with San Francisco youth development organizations to better support youth clients Promote the program and the agency among interested parties and other stakeholders Support the Workforce Development facilitator as they lead formal training workshops and skill-development opportunities train youth in the areas of job readiness, workplace behavior, and independent living skills Support Program Operations Coordinator in scheduling and facilitating intake assessments with prospective participants Skills Passionately works as an advocate and support towards the growth and success of young people in reaching their employment and life goals Confidently interacts with youth and staff at all levels of the organization. This includes our alumni and (occasionally) our board of directors Engages in collaborative partnership with Workforce Development Instructors to link classroom learning to internship work experience Leads with initiative and a continuous improvement lens Communicates well with youth and has a healthy understanding of, and respect for, emotional and other boundary-setting They enjoy working to meet goals, both individually and as part of a team, and are focused on the success of our youth throughout the program Can self-manage in the context of trauma-informed work has awareness of self-care needs and how to care for their colleagues Works well with external partners, are nimble, and have a strong personal alignment with New Door's Values Provide individual supportive services to participants to ensure success in New Door programs and support with addressing barriers to success through referrals to organizations that provide housing support, cash benefits, mental health services, legal support, etc Develop and maintain a network of referral sources to assist youth in need of intensive social support services Assess client needs for long-term sustainable growth and develop youth-centered strategies to pursue meaningful goals, particularly related to employment Connect participants with other resources to support them in the job market as well as youth pursuing vocational and career development interests Organize activities and maintain practices that encourage the development of positive relationships with youth Maintain a presence and availability among the youth served by New Door Provide support to those in internships and those pursuing employment Encourage a programmatic culture that values the development of relationships among youth, peers, staff, supervisors, and volunteers Monitor youth program performance and consistently evaluate efforts Use New Door's online case management system (Apricot) effectively to record client work Ensure participants are supported and advocated for during their internship experience Consistent communication with site partner and Business Partnerships team in a collaborative and solutions-focused approach Empower participants to learn the skills they need to be actively engaged at their internship site and help problem-solve and develop the soft skills to remain employed Develop networks among youth and providers in the neighborhoods served by New Door Recruit youth participants for youth programs, including employment programs Collaborate with San Francisco youth development organizations to better support youth clients Promote the program and the agency among interested parties and other stakeholders Support the Workforce Development facilitator as they lead formal training workshops and skill-development opportunities train youth in the areas of job readiness, workplace behavior, and independent living skills Support Program Operations Coordinator in scheduling and facilitating intake assessments with prospective participants The equivalent of, or a Bachelor's degree (or higher) in a related field 1-3 years of experience in vocational training for transition-age youth, adult education, or similar settings including direct service to transition-age youth, disconnected youth populations, preferably in a youth employment program Demonstrated success as Workforce Development Advocate or a similar role Superior youth engagement and relationship management skills Demonstrated excellence in youth development principles and practices Strong written and oral communication skills Attention to detail, strong organizational, time management, and problem-solving skills Ability to work independently, be nimble and dependable, and demonstrate initiative Knowledge of San Francisco transition-age youth needs and resources, especially for historically oppressed people including those experiencing poverty, BIPOC, and LGBTQ+ individuals Ability to use appropriate computer and reporting systems including Windows operating system, Microsoft Office Suite, Zoom (Apricot or Salesforce knowledge a plus) Desired, but not required: Bilingual language capabilities, preferably Spanish Benefits Medical Dental Vision Mental health Commuter benefits FSA plan Matched 403(b) retirement savings plan Tuition support Annual individual PD budget PTO of 8+ weeks in the first year including 13 vacation days ~10 sick days 13.5 company holidays Annual year-end rest (typically the week of January 1st) Company Overview New Door Ventures is a non for profit group that helps high risk young people get access to education and training. It was founded in 1981, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is