Customer Support Specialist for voice and chat account
Remote, USA
Full-time
Posted 2025-07-31
?? Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team. Responsibilities: ?? Responding to inquiries and complaints from customers via voice calls and/or chat ?? Providing prompt, courteous, and professional service to all clients ??? Troubleshooting technical issues and escalating complex problems to the appropriate department ??? Maintaining accurate records of all client interactions and transactions ?? Collaborating with the customer support team to ensure timely and efficient issue resolution ?? Identifying opportunities to improve the customer experience and communicating these to the team ?? Native Speaker level proficiency in Filipino and English ?? Bachelor's degree in a related field (e.g. business, marketing, communication) ?? 2+ years of experience in a customer support role ?? Excellent communication skills, both written and verbal ? Ability to work under pressure in a fast-paced environment ?? Strong problem-solving skills and attention to detail ?? Experience using customer support software (e.g. Gorgias, etc.) ?? Independent Contractor Agreement ?? Quarterly Performance Bonus ?? Monthly Performance Bonus ?? Health Insurance Reimbursement ?? WFH Upgrade Allowance ?? 15 Days Paid Time-Off ?? 6 Company-Wide Holidays ?? 6 Country Holidays ?? 100% Fully Remote ? 9 AM - 5 PM CST
Similar Remote Jobs
Customer Support Specialist for voice and chat account
Posted on: 31-01-2025 10:00
Contact Center Representative- 2nd Shift (100% Remote Opportunity)
Posted on: 31-01-2025 10:00
CVS Health data entry jobs - Hiring Now
Posted on: 31-01-2025 10:00
Developer C / SQL - 8 hours/week flexible
Posted on: 31-01-2025 10:00
Apple Home Advisor (Remote Work Opportunity) ? USA
Posted on: 31-01-2025 10:03
Data entry for AI development ($20+/hr) - Remote
Posted on: 31-01-2025 10:00
Release Technician / Engineer Night shift - Remote
Posted on: 31-01-2025 10:00
American Express Work From Home ? Support Analyst
Posted on: 31-01-2025 10:00
Apple At-Home Advisor Jobs ? No Experience Needed
Posted on: 31-01-2025 10:00
Remote Work for Data Entry Clerk (Part Time)
Posted on: 31-01-2025 10:00
Virtual Amazon Customer Support Specialist
Posted on: 12-09-2024 00:00
Director, Engineering - Cloud Security Runtime Protection (Remote)
Posted on: 24-01-2025 04:53
Delta Material Services Specialist, Analytics
Posted on: 13-11-2024 04:54
High Paying Delta (Remote Jobs) ? Customer Service Roles
Posted on: 25-09-2024 00:00
Healthcare Agent - Training Provided
Posted on: 31-01-2025 09:58
Remote customer service
Posted on: 16-07-2024 18:41
Walmart Work From Home Jobs ? [Entry level Remote jobs]
Posted on: 16-07-2024 18:51
Weekend RN Admissions Evaluator- remote* - New York, NY
Posted on: 05-12-2024 05:16
Remote Part Time Data Entry Jobs - $1500/ Weekly
Posted on: 23-07-2024 02:08
Remote Live Chat Assistant (No Calling / Entry Level)
Posted on: 19-07-2024 07:10