Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Remote, USA Full-time Posted 2025-04-26

About the position
The Contact Center Representative at Regions Bank is a remote position focused on providing exceptional customer service in the banking sector. The role involves assisting customers with their banking needs, answering inquiries, and offering solutions to enhance their financial well-being. The position emphasizes ongoing training and development, ensuring representatives are well-equipped to support customers effectively.
Responsibilities
? Answer customer inquiries and provide solutions to enhance their banking experience.
,
? Educate customers on a wide range of banking products and services.
,
? Implement core values in every customer interaction to build strong relationships.
,
? Participate in ongoing training and development to improve banking knowledge and customer service skills.
Requirements
? High school diploma or GED required.
,
? Ability to pass assessments associated with the position.
,
? Completion of three weeks of instructor-led training and two weeks of on-the-job training.
Nice-to-haves
? One year of customer service or production experience preferred.
,
? Retail experience is strongly preferred.
,
? A history of customer-facing roles is advantageous.
,
? Some college education is preferred.
Benefits
? Paid Vacation/Sick Time
,
? 401K with Company Match
,
? Medical, Dental and Vision Benefits
,
? Disability Benefits
,
? Health Savings Account
,
? Flexible Spending Account
,
? Life Insurance
,
? Parental Leave
,
? Employee Assistance Program
,
? Associate Volunteer Program

Apply for the Job

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

Similar Remote Jobs

Contact Center Representative- 2nd Shift (100% Remote Opportunity)

CVS Health data entry jobs - Hiring Now

Developer C / SQL - 8 hours/week flexible

Apple Home Advisor (Remote Work Opportunity) ? USA

Data entry for AI development ($20+/hr) - Remote

Release Technician / Engineer Night shift - Remote

American Express Work From Home ? Support Analyst

Apple At-Home Advisor Jobs ? No Experience Needed

Remote Work for Data Entry Clerk (Part Time)

Entry-Level Data Entry Specialist (Remote) - Hiring Now

Entry-level Corporate Recruiter - Hybrid - Hudson, OH

HR Business Partner

[Entry Level/No Experience] Fedex Remote Data Entry Jobs ? Submit Your Details

American Express Future Opportunities - Hybrid Customer Care Professional- Small Business Sales

Coca-Cola ? Remote Work From Home Jobs & Careers

Delta Airline Customer Service Rep - Work At Home Jobs

Real Time Analyst - Workforce Management

Work From Home Legal Transcription Opportunity

Fedex Data Entry Clerk |Entry Level|No Experience|

Future Opportunity- Customer Support Advocate (Not Actively Hiring)