Customer Care Representative (Full Time and Part Time)

Remote, USA Full-time Posted 2025-07-31

Description

What You'll Do

Our mission is simple: we want to provide the very best in Life Insurance, Mortuary, Cemetery and Mortgages. People love our products and people love working here too. We have been recognized as a 'Top Workplace' for 8 years in a row.

We are currently looking to fill a Customer Care Representative role in our Customer Care department. This position will primarily be responsible for answering phone calls and providing exceptional customer service to our policy holders, agents, and funeral homes. This is a great opportunity to get call experience working for a stable company in the insurance industry.

Requirements

What We'll Love About You
? English and Spanish plus
? High School diploma or equivalent
? Basic computer operation skills
? Ability to type 35 wpm
? Working knowledge of Microsoft office (Outlook, Excel, Word)
? Ability to pay close attention to detail
? Ability to quickly lean new processes and procedures
? Full- time schedule Monday through Friday - 8:00am-4:45pm MST
? Part-time schedule is open to discussion

What You'll Love About Us
? Great Company Culture
? Top Workplaces 8 years in a row (2016, '17, '18, '19, '20, '21, ?22, '23)
? Going Places. Company recently added to the Russell 2000 Index, attributing our strong growth
? Rest and Relaxation. Accrued sick / vacation leave and paid holidays
? Health Benefits. Medical with HSA and FSA options, dental, and vision
? Prepare for the Future. 401(k) with company match

Although not required, if you have any prior experience working with insurance or can speak Spanish you are highly encouraged to apply.

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Customer Care Representative (Full Time and Part Time)

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