Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities...
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home
Similar Remote Jobs
Customer Service (remote work )
Posted on: 11-11-2024 03:51
Medical Assistant Virtual Hiring Event
Posted on: 11-11-2024 03:51
Alaska Airlines Remote Jobs $35/Hour
Posted on: 11-11-2024 03:51
Entry Level Specialist Online Chat
Posted on: 11-11-2024 03:51
XDA - Computing Product Reviewer
Posted on: 11-11-2024 03:51
Remote Summer Clerk - Law
Posted on: 11-11-2024 03:51
Engineering Manager - Marketing Technology
Posted on: 11-11-2024 03:51
Part-Time Housekeeping & Operations (Janitorial)
Posted on: 11-11-2024 03:51
Customer Service Representatives - Remote
Posted on: 11-11-2024 03:51
Part-Time Housekeeping & Operations (Janitorial)
Posted on: 11-11-2024 03:51
Move my product reviews from my shopreviews app to google reviews using fetch input method
Posted on: 13-09-2024 00:00
Remote Entry Level Insurance Agent
Posted on: 27-02-2025 00:00
Content Distribution Engineer 3 Locations
Posted on: 31-01-2025 09:58
Production Manager, Disney Card Services
Posted on: 26-12-2024 06:11
Valet Attendant - Disney's Contemporary Resort
Posted on: 12-12-2024 19:16
Sr Analyst-Revenue Management & Analytics Anaheim, CA, USA
Posted on: 09-11-2024 04:38
Fedex Data Entry Remote Jobs $25/Hour ? Hiring Now
Posted on: 01-07-2024 16:52
Netflix Tagger Jobs (Entry Level, Part Time) Tagger/Job
Posted on: 27-02-2025 00:00
Event Assistant (Part-Time – Weekends)
Posted on: 12-09-2024 00:00
[Part-Time] Amazon Customer Service Center-Work From Home
Posted on: 23-02-2025 00:00