Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Remote, USA Full-time Posted 2025-04-26

Company : TridentCare

This position is a hybrid Lab Dispatcher and Customer Service Representative position

Dispatcher Essential Duties and Responsibilities :
? Properly documents changes to orders requested by facility and / or ordering physician.
? Coordinates estimated time of arrival (ETA) with appropriate technician and facility, upon request.
? Ensures dispatched orders are confirmed as received by technicians.
? Contacts facilities when scheduling or re-scheduling is necessary for any reason.
? Coordinates reassignment of orders to different technicians when necessary.
? Assists with inbound Customer Service calls as needed or directed.

Dispatcher Qualifications :
? High School Graduate or GED.
? Proficient to expert use of Microsoft Office software.
? Ability to communicate clearly, both in listening and confirming the message received, and in relaying clearly all necessary information to ensure effective response.
? Ability to focus on the task at-hand in a busy, call center environment

Work-From-Home Requirements :
? Must have private workspace, free from external sounds and distractions. Must meet safety checklist requirements.
? Must have high speed internet connection to support VoIP communications. Fiber or Cable is recommended. DSL and Satellite connections are not recommended.
? Must successfully pass Trident Care's Network Performance Test. Must have access to a PC that can run this test. (Not Chromebook).

Apply for the Job

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Similar Remote Jobs

Lab Dispatcher+CSR - Remote OVERNIGHT Mon-Fri 10p-630am Central Time

Remote Product Tester and Game Review Writer (Entry Level)

OnlyFans Chatter ? Remote Chat Support (No Phone Calling)

( Database Analyst ) UPS Data Entry Jobs ||Remote||

Brilliant & reliable virtual assistant with incredible organizational skills.

US & CANADA Psychics & Tarot Readers - Remote

United Healthcare Remote Job From Home ? Hiring Now

Staff Full Stack Ruby Engineer / Remote / Fulltime

Data Entry Specialist (Remote ? Part Time) at Netflix

Work from Home Amazon Tester (Remote / No Experience)

Clinical Data Abstractor - STS / Adult Cardiac - Part Time

Temporary Package Carrier

Remote Certified Pharmacy Technician

Fully Remote Chat Support Representative - $25-$35/hr | Work from Anywhere

Sr. Client Acquisition / Relations Executive

Chat/Email Customer Support Agent (Freelance)

Hiring: Industry Consultant ? Banking & Insurance (Part-Time, Remote ?

Entry Level Outside Sales Representative-Remote

Data Entry Clerk / Entry Level (Remote)

(part-Time Remote Job) Amazon Product Testers Job Work from Home - Apply Now