Remote Call Center Agent

Remote, USA Full-time Posted 2025-04-26

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply Job!

Apply for the Job

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

Fully Remote Account Executive

Remote Customer Service Representative

Live Chat Agent WFH

Specialist, Pacific Pricing Systems

Content Moderation Training Coordinator

Entry Level Media Buyer

Typist Data Entry Junior

Online Customer Chat Specialist

Shopify Chat Assistant (Entry-Level)

Initially Remote .Net/Azure lead - Full time Job.-- Weekend drive coming Saturday

Case Management Coordinator - Must live on the South Side of Chicago, IL

Work From Home Amazon Data Entry Jobs - Part-Time

SALES ASSOCIATE in WEBBERVILLE, TX S18824

Costco Wholesale Data Entry Jobs $/22 Hour ? MySmartPros

Delta Customer Service Representative (Remote) – Apply Now

Virtual Data Entry Specialist

Senior Employee Benefits Associate

Amazon Delivery Driver

Night Shift Remote Careers Flexible Customer Support Jobs Earn 25 to 35 Per Hour