Remote Guest Service Representative / Live Chat Agent
Company Description
We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.
Job Description
Guest Service Representative Responsibilities: ? Greeting guests upon arrival and making them feel welcomed. ? Administering check-ins and check-outs. ? Providing front desk services to guests. ? Assigning rooms and taking care of administrative duties. ? Delivering mail and messages. ? Processing guest payments. ? Coordinating with bell service and staff management. ? Being a source of information to guests on various matters such as transport and restaurant advice. ? Processing meal and beverage requests. ? Accommodating general and unique requests. ? Diffusing conflict or tense situations with guests.
Qualifications
Guest Service Representative Requirements: ? High school diploma or GED. ? 2+ years of customer service experience. ? Certificate or diploma in hospitality advantageous. ? Exceptional interpersonal skills. ? Excellent written and verbal communication. ? Good time management and organizational skills. ? Conflict resolution experience. ? Patience and good listening skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Similar Remote Jobs
Remote Guest Service Representative / Live Chat Agent
Posted on: 02-02-2025 00:00
NOW HIRING: LICENSED VOCATIONAL NURSE (LVN) NEAR SEGUIN, TX PRN SCHOOL-BASED ROLE
Posted on: 02-02-2025 00:00
DILLARD?S KENWOOD NOW HIRING - LADIES ,MEN?S ,KIDS SHOES
Posted on: 02-02-2025 00:00
Dispatcher CANDIDATES WITH PREVIOUS EXPERIANCE - HIGHER RATE IS AVAILABLE
Posted on: 02-02-2025 00:00
Part-Time Sales Internship (Spring Semester) ? Entrepreneurial College Students Wanted!
Posted on: 02-02-2025 00:00
Document Prep - Remote hourly, 40+ hrs/ week
Posted on: 02-02-2025 00:00
Retail Inventory Specialist
Posted on: 02-02-2025 00:00
Remote Sales Associate: Flexible Hours, Unlimited Growth
Posted on: 02-02-2025 00:00
Remote: Data Entry Analyst
Posted on: 02-02-2025 00:00
Indirect Services Needed from Remote Special Ed Teachers - Must Have Virginia License
Posted on: 02-02-2025 00:00
HR Talent Management Co-op (Summer/Fall)(Remote)
Posted on: 27-11-2024 06:07
Delta Airlines Jobs Remote - Work From Home Jobs
Posted on: 16-09-2024 00:00
Remote Data Entry Clerk - Typing - Part Time Entry Level
Posted on: 14-02-2025 07:17
Airbnb Cleaning Specialist (Full time or part time available; Daily pay!)
Posted on: 12-11-2024 02:59
2025 Customer Engineering Summer Intern
Posted on: 26-12-2024 06:11
UPS Data Entry jobs From Home ? [Entry Level/No Experience] – Immediate Hiring
Posted on: 19-09-2024 00:00
Beginners Welcome | Entry Level Chat Support Specialists |Work From Home ($25-35/hr)
Posted on: 23-02-2025 00:00
Primary Reviewing Physician
Posted on: 27-08-2024 00:00
Data Engineer, UX & Front End Tools Development
Posted on: 27-02-2025 00:00
Tier I Helpdesk Analyst - LOCAL REMOTE ONLY
Posted on: 24-01-2025 00:00