Remote Patient Care Coordinator
Job Summary
**Job Type:** Full-Time
**Salary:** Hourly
**Working Hours:** 40 hours per week
**Company:** CVS Health
**Remote Location:** Nationwide, USA
**Benefits:** Health Insurance, Dental Insurance, Vision Insurance, Paid Training, Paid Vacations, 401(k) matching, Employee Discounts
Job Description
CVS Health is seeking an enthusiastic and dedicated Remote Patient Care Coordinator to join our team. As a Remote Patient Care Coordinator, you will play a vital role in ensuring our patients receive the highest level of care and support. This position will involve coordinating patient care remotely, liaising with healthcare providers, and assisting patients with their healthcare needs.
Requirements
1. High School Diploma or equivalent.
2. Proven experience in a healthcare or customer service role.
3. Excellent communication and interpersonal skills.
4. Proficient in using computer systems and software.
5. Ability to work independently and as part of a team.
6. Strong organizational skills and attention to detail.
7. Must have a reliable internet connection and a quiet workspace.
Responsibilities
1. Act as the primary point of contact for patients, providing support and answering their queries.
2. Coordinate patient appointments and follow-ups with healthcare providers.
3. Maintain accurate patient records and ensure confidentiality.
4. Assist patients in understanding their treatment plans and medication instructions.
5. Collaborate with other healthcare professionals to ensure seamless patient care.
6. Provide information on CVS Health services and encourage patient engagement.
7. Identify and escalate patient issues to the appropriate healthcare provider or department.
Benefits
– Comprehensive Health Insurance
– Dental and Vision Insurance
– Paid Training Programs
– Generous Paid Vacation Days
– 401(k) with Company Match
– Employee Discounts on CVS Health Products and Services
Educational Qualifications
– High School Diploma or equivalent required.
– Completion of a healthcare-related certification or training program is a plus.
Experience
– At least 2 years of experience in a healthcare or customer service role.
Company Overview
CVS Health is a leading healthcare innovation company, providing a range of services to support the health and well-being of millions of patients. Our diverse and inclusive workforce is dedicated to improving patient outcomes through innovative solutions and compassionate care. We are committed to fostering a culture of caring, innovation, and excellence, and we invite you to join us on our mission to make a positive impact in the lives of our patients.
If you are passionate about healthcare and have a desire to help others, we encourage you to apply for the Remote Patient Care Coordinator position at CVS Health. Together, we can make a difference in the lives of our patients and the communities we serve.
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