Supervisor, Customer Service REMOTE

Remote, USA Full-time Posted 2025-07-31

Immediate Job Opening for Customer Service Supervisor - Import Operations - Remote Position

Experience working for a freight forwarder handling import cargo.

Attractive Salary and ALL Benefits
We are proud to offer the position of Customer Service Supervisor to be based at the NY/NJ area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.

Professional experience:
? Minimum 3 years experience handling all aspects of import operations from
beginning to end.
? Familiar with customs regulations and insuring compliance and minimizing
disruptions.
? In depth understanding of shipping regulations including customs procedures and
documentation requirements.
? Proven track record of customer satisfaction that includes fostering relationships.
? Experience handling cross border moves.
? Ability to work in high pressure environments.
? Experience negotiating rates with carriers, trucking companies and vendors... in
general.
? Technologically savvy.
Professional Attributes:
? Customer focused and welcoming personality.
? Ability to understand and resolve problems to the benefit of customer and the
company.
? Team player with the ability to reach out to other members. Easily approachable.
? Good communication skills.
? Positive attitude.
Only candidates with experience in handling imports in the freight forwarding industry need apply.

Must have experience working for a forwarder or forwarders with knowledge of import procedures

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Supervisor, Customer Service REMOTE

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