WFH-Live Chat Support Agent

Remote, USA Full-time Posted 2025-04-26

As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.

Key Responsibilities:

Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.

Qualifications:

High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.

What We Offer:

Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation.

Apply Job!

Apply for the Job

WFH-Live Chat Support Agent

Key Responsibilities:

Qualifications:

Similar Remote Jobs

WFH-Live Chat Support Agent

Remote Jobs No Experience

Part-Time Google Ads Specialist

Entry Level Business Development

Plan Reviewer - Remote

Value Stream Business Architect

Chat Support Executive- Remote

Customer Service Position (Remote)

Online Chat Support Assistant

Netflix Remote Jobs(Customer service)

(Work At Home) Data Entry Position - Remote - Customer Care Reps

Systems Administrator - Fully Remote

AUGUSTA GA CHARLOTTE NC CUSTOMER SUPPORT HELPDESK- WORK AT HOME -SEASONAL

Customer Service Jobs – Full-Time [Entry Level] – Corona

FedEx Part-Time Virtual Assistant Remote Jobs - WFH

Southwest Airlines At WFH Careers | Remote Airlines Jobs ? MySmartPros

Social Media Manager 5-10 Hours per Week (IC-FC)

Entry Level Customer Service Representative - Remote | WFH

Delivery Driver - Earn Extra Cash

Financial Services Professional -Hybrid Remote (WI)